Sometimes the most write-down-to-the-bone writing challenge comes from friends in a writing group: Let’s all write a poem about what really annoys the hell out of us, one among us says, throwing a gauntlet right at everyone’s feet. And don’t hold back. Tell everyone how you really feel. Write down to the bone, as Natalie Goldberg would urge.
I got my sass going and pulled out my pen and my notebook and let my mind go to a time I really wanted to jerk a knot in someone’s neck. It didn’t take long to feel my blood boiling in memory alone. That’s what writing does when it takes you back to the moment you need to just let something go or deal with it.
I’ll tell you what annoys me: when someone flippantly tells another person to smile. Especially when someone doesn’t know the personal burdens people are carrying, whether the directive comes from someone at work, a stranger in public, or anyone else who crosses a personal boundary and doesn’t know the challenges others are facing. It’s the most insensitive way to treat others, and seems to be a trademark habit of those who feel especially narcissistic and entitled.
I’ve had it happen to me on multiple occasions on the heels of my father’s death when the lines of grief had set in and seemed to hold a strong presence on my brow, but never more stinging and offensive than the time right after I’d gotten the phone call from the veterinarian that there was nothing more they could do for my beloved Schnauzer Fitz, and that I needed to begin thinking of a time when I could bring him in for his final appointment. Someone who professed to be “an expert on reading body language” walked by on the way to refill a coffee cup and said, “Smile. You look like you’ve got the weight of the world on your shoulders.”
As a matter of fact, I did have the weight of the world on my shoulders. And in that moment, for a “professional body language reader” to be so careless with that astute observation yet offer that remark, I wasn’t sure whether to cry, scream, or slam my computer shut and run out of the room. So I decided the best approach was to feel pity for the self-proclaimed professional heartless creature seeking caffeine. To be so filled with the gift of body language literacy and so devoid of sensitivity, the caffeine was clearly not the wake-up call needed.
Here’s a thought I wanted to share with the oblivious coffee drinker: use your body language reading gift with the utmost stewardship and assume someone might actually be distressed if they’re throwing off that vibe. It does no one any good to have a gift and not use it for good. Think of it like gun ownership, because it’s similar and can be worse: you wouldn’t show up to a sharpshooter’s competition waving a gun like a drunk Otis on Andy Griffith. Use your weapon to protect, build bridges, and help heal, not to kill. I can’t imagine that my late father, in his pastor days, would have ever looked at anyone with a distressed look on their face and inhumanely told them to smile. And I don’t expect people in positions of leadership to lack the lick of sense it takes to figure out the obvious and remain oblivious. It reeks of a football coach with so much lingering head trauma that when an injured player is writing in pain, they tell the player to get up and shake it off.
This got to be such an obvious thing with this particular coffee drinker that all those who’d been flippantly told to smile began sending messages of support to each other. Imagine the day I walked by a desk in an RV dealership and saw the sign: Director of Smiles. I tried to grab it and hold it up for the picture, but it was adhered to the desk. Someone before me must have tried to steal it. Now, it has become the regular image we share when someone has been told to smile.
Director of Smiles Tanka
Director of Smiles,
the sign reads, reminding me
my natural face
is who I am, not some fake
show of my humanity
I think Leigh Elena Henderson (I adore her and her expressive eyes that can carry on a full conversation all by themselves) gets it – – check out her viral Tik Tok on HR Manifesto.




Kim, I have a response for men who tell women to smile: “I don’t owe you a smile.” And I’ve started telling men to smile more. It’s time.
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